Terms and Conditions
By accessing this website you agree to these terms and conditions. If you do not agree to them, you may not use and access this website. The B-Rude UK website is provided solely for your personal, non-commercial use. You may not use this website for any commercial purpose.
Acceptance of your Order
The display of any item on our website is not an offer to sell and The B-Rude UK shall be under no obligation to supply the products ordered through this website. If you place an order, this will be your offer to purchase the items from us. We will be under no obligation to supply the products ordered unless we have the products in stock and they are available at the prices specified.
If items that you order are out of stock, subject to a delay or the price is higher than that shown on your order, we will try to contact you at the email address you provided when placing your order. If we cannot contact you or receive no response to our email, we will continue to process the remaining items on your order. We will not supply a substitute product without your express authority.
Delivery
We aim to deliver your chosen items to the place and person of your choice, in perfect condition and in the shortest possible time. UK and overseas orders are shipped by DHL for a speedy delivery. Minimum delivery charges are £4.50 per UK delivery address and £20 for overseas orders.
Most orders will be dispatched within 3 working days subject to credit clearance, address verification and availability of items. We will contact you if there is a delay or items are out of stock.
Please also note that any duty and taxes incurred in the country of destination are the responsibility of the customer.
Returns/Exchange policy
Unsuitable items may be refunded or exchanged within 15 working days of our dispatch date. Before you return something you must notify us within 48 hours of receiving an item. Please include your original receipt in the returned parcel. Returns received after the 15 working days time frame are accepted at the discretion of The B-Rude UK. The product you return must be in new, unused, and unworn condition with all the original packaging. We do not accept any item with any indication that it was used. In such cases, the item will be returned to the purchaser.
Jewellery purchased online through our website will need to be shipped back to us for return or exchange within 3 working days of receiving the item. Lingerie items purchased online will be returned or exchanged within 15 working days by the discretion of the management team.
If you wish to receive a refund we will re-credit the original purchaser's account for the sum paid less any taxes and duties and less the postal costs.
It is advisable to send returned items by registered post/DHL and keep your proof of postage certificate, as we cannot be responsible for goods lost or damaged in transit. Please note that postal costs for returned goods are the customer's responsibility and will be reimbursed by us only in the case of damaged, faulty or incorrectly supplied goods.
Customers' statutory rights are unaffected.
Payment
Payment can be made securely online via PayPal.co.uk service. You may also place your order through telephone or fax. The PayPal account or bank card that is being used must be yours. All credit/debit card holders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses to authorise payment, we will not be liable for any delay or non-delivery of your order. We also reserve the right to cancel your order. For first time online customers, we may request that shipping be to the credit card billing address only.
By submitting an order to us through our website you represent and warrant that the payment details provided on your order are valid and correct and that when your order is accepted and processed by us, payment will be made in full.
If the billing details for your order are the same as your delivery address details, by placing an order on the website you confirm that you are the person referred to in the delivery address details. Otherwise, by placing an order, you confirm that you are the person referred to in the billing details.
The Website
Given the unpredictability of technology and the online environment, The B-Rude UK make no promise that our website will be uninterrupted or entirely error free, or free of viruses or bugs or compatible with any other software or material. Accessing the website is entirely at your own risk. We are not responsible to you if we are unable to provide our Internet services for any reason beyond our control.
The content of our website is presented, "as is", and we do not guarantee its accuracy, whether explicit or implied. We reserve the right to amend errors, make changes to our website, withdraw any part of our site or to update product information at any time if we consider it necessary.
Liability and Indemnity
Except in relation to our contractual obligations to supply goods following acceptance of orders placed on our website, neither we nor any of our directors, employees, suppliers or other representatives will be liable in contract, tort, negligence or otherwise for any loss or damage whatsoever in any way connected with your use of the website.
You agree fully to indemnify us, our directors, employees, suppliers or other representatives from and against all liabilities against all claims, liability, damages, losses, costs and expenses, including reasonable legal fees, arising out of any breach of the conditions by you or any other liabilities arising out of your use of this website. We may terminate your use of the website immediately if we consider that you have breached these terms and conditions.
Jurisdiction
This website is controlled and operated by B-Rude UK in the United Kingdom. These terms and conditions and all matters connected with any order you place in our website are governed by English law.
Copyright Statement
This website is owned and operated by B-Rude UK, London, United Kingdom. All content including pictures, designs, logos, photographs, written and other materials on our website are copyrighted to B-Rude UK and authors, designers, photographers etc. All worldwide rights are reserved. This site and its contents may only be used for personal non-commercial use. Any reproduction in whole or in part of our website is strictly prohibited without the prior written permission of B-Rude UK.
Please be aware that each of trademarks, product names, company names, fashion, accessories etc. represented on the B-Rude UK website are the property of their individual owner-companies.
General
We may change or modify these terms and conditions at any time, and your continued use of this site following such change shall signify your agreement to be bound by the modified terms of conditions. Please read the terms and conditions and check back often. If you do not agree to any change to the terms and conditions, then you must immediately stop using the website.